Aptella is seeking a Finance and Operations Administrator to join their team on a 6 month maternity leave contract. This role is based in Silverwater and will report to the Operations Manager.

As part of the regional operations team, you will be responsible for ensuring that all finance-related transactions are completed accurately and efficiently. This includes oversight of both creditors and debtors as well as associated administrative tasks. You will also be responsible for ensuring that a positive customer experience is maintained by providing effective and proactive communication as required.

Key Responsibilities:

• Provide exceptional service with a specific around inbound customer enquiries.
• Promote attitudes and behaviours that support the company in achieving high levels of customer satisfaction.
• Working through the weekly outstanding debtors list and following up with customers and other parties.
• Creating PO’s, processing payments and receipts for all regional non-stock related purchases.
• Processing branch credits, ensuring accurate stock levels and margins are maintained.
• Banking and Petty Cash management.
• Allocation of payments and refund processing.
• Handling credit cards and other expense claims related to the region.
• Setting up trading accounts.
• Following up and actioning customer account queries.

About You:

• Excellent communication and organisational skills.
• Team-oriented, with excellent interpersonal skills and a positive, outgoing personality.
• Ability to build and manage relationships.
• Display a high degree of professionalism and positive attributes.
• Strong attention to detail and documentation processes.
• Sound computer skills and comfort with electronic documentation and reporting.
• Problem-solving mindset.
• Ability to work effectively independently, sometimes remotely, with minimal support.
• Continuous improvement mindset and proactive involvement in self-development, always willing and eager to learn.
• Ability to work under time and condition pressure both in a team and independently.

If you are passionate about finance and operations, thrive in a dynamic environment, and align with our purpose and vision, we encourage you to apply for this role.